Every year brings a spate of resolutions, promises and hopes for the twelve months ahead. I think it’s a great opportunity to look back at the year that has passed – the highs, the lows and most importantly the lessons learned. It’s one of the best ways to move forward, learning from past mistakes and setting new goals.
Here at Slabb, Inc., we’re no different. So I’ve decided that for this blog, I will look back at some of our great moments from 2013 so that we can start out 2014 on a positive note. We’ll focus on four of our major projects for the year:
In April, we provided customized kiosks, based on our X6 model that would assist in delivering an essential service to the County’s residents and visitors. The kiosks allow users to request certified copies of marriage certificates, thereby eliminating the need for these customers to engage county personnel for this repetitive task. There have been over 1,000 transactions completed at the kiosk, to date, saving over 350 hours of staff time. Due to the success of this pilot project, the County hopes to have additional kiosks installed that can provide similar services.
SHRM 2013 with Avanti Markets
We continued to work with Avanti Markets, one of the leaders in the micro-market industry, and joined them at the Society for Human Resource Management’s Annual Conference and Exposition, held in Chicago, Illinois in June. Avanti Markets showcased one of several models of its self-checkout, unmanned kiosk systems at the conference, which included our X6 kiosk model. The booth received a lot of traffic at the event, not only because of its promotional wheel that gave participants a chance at winning great prizes, but because of the many HR executives wanting to learn more about the product, as well as those that wanted to share their experiences of having Avanti Market’s micro-market solutions at their own workplace. It was a truly successful event.
Arkansas Department of Community Corrections
July saw the installation of customized X6 kiosks to forty one (41) offices of the Arkansas Department of Community Corrections. The interactive, self-service kiosks are located at probation offices throughout the state and are being utilized by selected minimum risk clients to check in with their probation officers at stipulated times throughout their supervision. We partnered with Marquis Software on this project to provide the specialized interface which would facilitate payments to the Information Network of Arkansas (INA) as well as the software which would enable the recognition of the user’s fingerprint and capture their signature and photo.
St. Joseph’s Pilot Project with PatientWay
Throughout the year, we continued working with PatientWay ,a provider of emerging technologies for the healthcare system, utilizing our hardware to support their self-registration and way finding solutions. In October, a self-registration kiosk was installed at the heart failure clinic of the St. Joseph’s Ambulatory Care Centre. The kiosk, based on our X6 model, provides a more efficient registration process through an intuitive, check-in process for patients. This has resulted in shorter wait times, not to mention satisfied patients. We look forward to additional projects with PatientWay for 2014.
We ended the year on a great note with our reseller based in Mexico, IT Solutions, by providing over 80 customized X6 kiosk units to the corporation that controls the largest television network in Mexico. The software for the units was provided by IT Solutions and will facilitate the receipt of payments from over 3 million subscribers. It is the first such venture in Mexico that will ultimately change the way the cable industry serves its customers. This was the second phase of the project which began with two pilot runs in specific areas of the country over a month long period, the success of which prompted the corporate wide rollout. Additional kiosks will also be deployed this year.
It’s definitely a wonderful way to start the year and we hope it reflects a trend that will continue throughout 2014. Our positives are only possible because of our great clients and we take this opportunity to thank them for their business and look forward to the new relationships that will be developed in the future. Happy 2014!