Category Archives: Digital Signage

SlabbKiosks Today

We wrote a blog about two years ago, giving a brief history about our company and some of the kiosk models we offer. Unbelievably, a lot has changed in just two years. We have re-branded (not too far from our original name), to SlabbKiosks and have since expanded our product line. Just these few changes made me realize that maybe it’s time we updated the blog to provide some more current information.

Some of our newer models

Since starting off as an internet-based kiosk retailer in 2002, we have continuously worked to offer the most effective hardware manufacturing and kiosk installation service in the market. We can now proudly say that after more than a decade, we are currently represented in six continents. We’ve worked with many clients in various industries including the government sectors, national universities and colleges, famous casinos, leading financial institutions and healthcare providers with a successful track record that guarantees the satisfaction of our corporate customers as well as the end users of our products. In a nutshell, it’s hard to believe, but we have achieved, 20 years of kiosk manufacturing for 1000s of clients in over 150 countries in 6 continents across 22 industries…

Here’s how it all adds up. Since getting into the kiosk industry, our company has continuously looked for ways to enhance our products and services, by offering the latest in technological advancements. We use high-quality components and create designs that are functional, attractive and that facilitate quick and efficient maintenance. Our production facilities allow us to provide highly customized, ADA-compliant kiosks within a 4-6-week lead time, one of the shortest lead times in the industry.

from website

Our kiosk line includes a variety of kiosk designs, interactive digital signage options and through our recently launched brand, USAkiosks – OEM kiosk solutions. Customers can choose from our extensive line of kiosk models and have them customized to suit their needs. Our models consist of:
• Freestanding
– C Series
– X Series
• Interactive Signage
• Outdoor
• Wall Mount
• Countertop

We offer our clients:
• Free quotes and renderings
• A choice of high quality, well-designed standard kiosk models or highly customized OEM units
• A collaborative consultation process that seamlessly takes clients from planning to production
• Dedicated production lines that facilitate mass customization
• No engineering charges
• Competitive pricing
• One of the shortest lead times in the industry
• On time delivery of fully operational units at client’s location of choice
• Experienced and responsive staff with over 40 years of combined experience in self-service.

Intrigued? Learn more at www.slabbkiosk.com.

How Kiosks Make Our Daily Lives Easier – Part 3

This is the third and final installment of our series on How Kiosks Make Our Daily Lives Easier. If this is the first you’ve seen of this, you can read Part 1 and Part 2 on our website.

Today, we will consider the value of using Government Kiosks, Advertising Kiosks and Interactive Signage.

Government Kiosks
Government kiosks are often used to facilitate a more efficient execution of administrative services, such as document requests or payment of fines, tickets, bills, taxes, etc. Prior to the use of kiosks, accessing these services would often result in standing in long lines or spending more than one day to complete the transaction. It was a process that most people usually endured as the alternative (ignoring monies owed to the government or not having pertinent documents in your possession) would be a high price to pay.

Customized X6 Clark County Kiosk

Customized X6 Clark County Kiosk

The drive and need for more efficient systems, as well as budget constraints that have resulted in reduced staffing, has led to innovative solutions, including the use of kiosks to provide what should be straightforward services. A great example of the positive effect of kiosk usage is a project we did in Clark County about two years ago that is still being utilized today. The kiosk was implemented to allow users to request certified copies of marriage certificates. The office has processed over 4,000 orders since the kiosk was introduced and has not only provided a more positive experience for customers and eliminated the need to engage county personnel for this repetitive task, but it has also generated over $81,000 gross resulting in a positive Return on Investment (ROI) in less than a year. You can learn more about this project here.

 

We have also provided corrections kiosks including prison kiosks that assist in providing a way to conduct commissary transactions within the prison system and parole kiosks which are utilized by corrections offices and allow selected minimum risk clients to check in with their probation officers at stipulated times throughout their supervision. Parole kiosks must include specialized software and components to ensure accurate identification and security standards. Components may include signature pads, fingerprint and card readers, as well as the software which would enable the recognition of the user’s fingerprint and capture their signature and photo. The kiosks also sometimes facilitate the receipt of payments. Learn more about corrections kiosks we have provided.

 

270120101669An extension of government kiosks are their administrative use at educational institutions. Education kiosks provide a secure, user-friendly platform for administrative management at schools and universities, including student registration, tuition payment as well as faculty and student updates. Many schools also use these self-service kiosks to make school processes more accessible to parents, while enhancing school security by using the units as check-in and check-out systems to keep track of students, as well as visitors.

One of our earlier projects included the installation of interactive signage in three different languages at Stoddert Elementary in Washington, D.C. The signage facilitated the school’s efforts to become more energy efficient. Since then, we have installed many types of kiosks and signage at educational institutions, each customized to address the specific needs of the school.

Advertising Kiosks and Interactive Signage
Advertising Kiosks and Interactive Signage can easily be considered the ultimate marketing tool in more ways than one. They not only allow companies to advertise and deliver content via their screens, but the kiosk can be physically branded to showcase a company or product using specific colors and logos.

Slabb's X10 Digital Signage

Slabb’s X10 Interactive  Signage

The advances in technology and the introduction of interactive signage now facilitates the input of data by customers to access additional information, or the manipulation of the image on the screen for a more in-depth, realistic look at a product’s features and benefits. Interactive screens facilitate easy navigation, using touch screen technology. The signage/kiosk, therefore is more than just a static sign or moving image, it becomes a tool that customers can manipulate to find the information they need, making it a great platform for searchable directories and wayfinding tools. The technology allows versatility across multiple industries for an enhanced user experience.
It is hard not to see the benefits this can provide to a business, especially to retailers that strive to provide their customers with an exclusive experience that showcases all the positive attributes of their brands. Some other benefits of the kiosks we highlighted today include:

 
• Reducing administrative duties and costs.
• More effective emergency management providing schools with an accurate headcount, if needed
• Providing additional information to customers that can be easily seen or accessed via an overhead screen when using the kiosk
• Printing of important documents including schedules, forms or grade sheets, campus maps
• ‘Topping up’ of smart cards thereby reducing the use of cash by students for school transactions
• Providing access to important documents including transcripts, identification (certificates, licenses, etc.)
• Facilitating and encouraging participation in surveys. Businesses and schools can obtain relevant information to provide future services
• Providing multiple uses as a payment, information, internet or advertising kiosk
• Enhancing the customer service experience
• Providing a positive Return on Investment (ROI)
• Decreasing wait times for customers
• Providing a great avenue for product marketing and company branding

 

We hope you enjoyed our three part series on the benefits that kiosks can provide. Kiosks can be used to provide a variety of services/solutions across various industries. Learn more.

Pay phones get a second life as internet kiosks

NYC pay phone (Photo courtesy phonearena.com)

NYC pay phone (Photo courtesy phonearena.com)

It’s interesting that we first came across this idea back in July 2013 when we wrote our blog In with Recycled Interactive Kiosks, Out With Red Phone Boxes. The story highlighted the repurposing of Britain’s iconic red phone boxes/booths for use as interactive kiosks with built-in Wi-Fi.

 

 
And now, New York City has announced the launch of the LinkNYC project that beginning next year, will transform the city’s pay phones to “Wi-Fi hot spots across the city, providing free Internet access, free domestic calls using cell phones or a built-in keypad, a charging station for mobile devices and access to city services and directions”, according to an article in the NY Times. They will also provide standard pay phone services including 311 information and 911 emergency hotlines.

 

 
It is hoped that this new offering, which will be available to the public, free of charge, will bridge the digital divide. Low income users whom may have previously relied on their cell phones to browse the internet, will now have access to what is being touted as “the fastest and largest municipal Wi-Fi network in the world.” It promises to be 20 times as fast as an average home internet connection.

 

 
It is expected that about 10,000 kiosks will be installed, allowing up to 250 devices on the network at any given time, without compromising service quality due to the Wi-Fi range which will extend 150 feet in any direction from the kiosk. Access points can also be added in high traffic areas. They won’t quite look like the traditional payphone, but will be sleek and tall – approximately 9.5 feet high and less than a foot wide with touchscreen interfaces.

 

 
According to Time.com the project is estimated to cost over $200 million. However, there is no additional cost to taxpayers, as advertising will be one of the key ways that the project will generate revenue. The kiosks will accommodate large digital advertising displays that could generate as much as $500 million over the next twelve years. The displays are a great medium for public service announcements in the event of an emergency or during major events.

 

 
It is a project that will provide many benefits to the City as it is not only expected to generate over 700 jobs (both full-time and support), but it is also a great step toward making the internet accessible to the public, an initiative that can be replicated around the world.

Wayfinding: Interactive Signage

We can’t deny that digital signage plays a crucial role in product promotion. There is no better way to grab the attention of consumers than by installing a moving, flashing digital sign to advertise your product. This doesn’t mean that we should discard the traditional, ‘tried and true’ mediums, but studies have shown the great and lasting effect of digital signage on consumers.
A study conducted by SignAd Network found that “digital video in public venues reaches more Americans each month than online videos” (70% digital signage vs. 43% for online videos). Also the same study showed that “nearly 1 in 5 of those who have seen an ad via digital signage have made an unplanned purchase after seeing an item featured on a screen.” It’s no surprise then, that many have taken this effective advertising medium and utilized it in an alternative way to provide a new service – wayfinding or directional signage.

 

 

 

Slabb's X10 Wayfinding Kiosk used at a healthcare facility

Slabb’s X10 Wayfinding Kiosk used at a healthcare facility

Wayfinding, as its name suggests, is a solution that assists people in finding their way in public spaces by depicting clear directional guidelines to various destinations. Some wayfinding units also give additional information about the facility and even information about the location including city/town parking, landmarks, etc. It’s a great use of digital signage and its effectiveness has resulted in increased usage in various industries including healthcare, retail, for event and recreation venues such as concert halls, parks and stadiums. It can be used by a single business or cover several mulit-purpose buildings on one site such as on a university campus.
Some of the benefits include:
• Reduction in the time spent looking for a particular location
• Eliminates the cost of printing wayfinding maps every time an update is needed
• There is no deterioration as is common for traditional wayfinding static maps due to weather (if outdoors) or expected ‘wear and tear’
• Digital wayfinding allows information to be updated easily (information about construction, closures or rerouting can be given almost immediately)
• It provides a great branding opportunity for organizations, utilizing brand colours and logos
• It can provide additional information about the company, products and services, or general information about the weather or location-specific news, etc.
• It can provide relevant purchase information such as restaurant menus, venue seat layouts, wait times for a particular service or event
• Some units can also facilitate the printing of directions
These benefits have increased the use of digital wayfinding solutions by many organizations seeking to enhance their customer’s experience. It is just another way that digital signage has become an effective way to provide additional information and services to customers.
For more information on quality digital signage solutions, visit www.slabbkiosks.com. Slabb also works with PatientWay to provide specific solutions for the healthcare industry. Learn more.