Monthly Archives: August 2013

Self-service Kiosks Offer a Convenient Twist to the Office Lunchroom

Time is a premium for most of us these days. We try to find ways to do things in the fastest, easiest and most convenient ways possible. It’s one of the reasons that self-service kiosks have become so popular, because they make this possible – offering an alternative that provides quick service.

 

Often, we struggle with the demand to have things done in the shortest possible time frame, not just in our private lives, but even more so on-the-job, with increasing volumes of work and tight deadlines. How many of us have found ourselves forgetting to have lunch? Or opting out of eating just at the thought of interrupting our train of thought, getting into the car and then enduring the long line whether it is at a drive-thru or take away establishment? The end result is usually feeling frazzled when we get back to the office and wolfing down our unhealthy purchase because we’ve now spent almost an hour (our entire lunch break) just trying to get it.

 

 

One of Avanti Markets micro market layouts

One of Avanti Markets micro market layouts

It’s one of the reason micro markets have become so popular and an established feature of the modern office workspace. They can be described as mini-convenient stores that are stocked with healthy options such as salads, sandwiches, juices, soda and water as well as snacks like granola bars, chips, etc. They come in a variety of layouts that provide coolers and open shelves equipped with surveillance cameras for those tempted to disregard the ‘honor system’. Most importantly however, they are equipped with self-checkout, unmanned kiosk systems that allow users to use their cash, credit or debit cards or in some cases, their phones to pay for the items they have selected from the market.

 

 

They offer a convenient ‘twist’ to the office lunch room, providing employees with a healthy lunch option without the hassle of leaving the office. It is a great alternative that promotes a healthier and more productive workplace. Over the years, Slabb has worked with many micro market solution providers including Avanti Markets, a dominant player in the micro-markets industry. We provide customized kiosk hardware and software solutions for Avanti Market’s clients utilizing our X6 kiosk model, providing users with a convenient, easy-to-use system to purchase their healthy lunch alternative quickly and without the added inconvenience of a long line.

 
For more information on Slabb’s micro market kiosks options click here.

An Easy Way to Get into Sporting Events

The soccer season has begun or should I say my husband is now dominating the television to watch Premier League games! Don’t get me wrong, I enjoy watching soccer or football, as it’s known in some parts of the world, but club football just doesn’t interest me…Sorry avid soccer fans! I think soccer excitement is at a feverish pitch once every four years when the World Cup begins. Now that I enjoy watching!

 
It started me thinking about sports in general, and its impact on the kiosk industry. I must say, I wasn’t able to find much. The closest I came, in terms of soccer kiosks is the Barclays Premier League ticket kiosk – a promotion to win tickets to the games. This isn’t exactly a kiosk, as it’s actually one of those machines that blow air throughout a booth so participants get a chance to grab as many blue tickets as possible to be entered into the final prize draw.

 
I also came across the controversial sports kiosks that were introduced right here in Nevada where users transmit their wagers to the bookmaker’s central office via the kiosk. These met with a lot of opposition by casinos and last month they were eventually barred from being used.

 
Despite my limited results for sport-specific kiosks, it can’t be denied that kiosks have transformed the way we purchase tickets for sporting and other events. Although I can’t begin to imagine what it would have been like if the 2014 World Cup tickets, which went on sale this week, were available via a ticket kiosk.

 

 

One of Slabb's ticketing kiosks

One of Slabb’s ticketing kiosks

Ticket printing kiosks have become one of the most popular applications of self-service technology. Staffing a window gets expensive, especially after hours, and nothing is more of a turnoff to patrons than a long line at a manned ticket booth. These kiosks can and are usually used to create multiple points of purchase, resulting in a sound crowd management strategy, which nicely complements online purchase options as well. Sometimes just seeing a ticket kiosk is an incentive to purchase when you’re out and about, because it’s accessible and quick.

 
At their most simple, these kiosks are designed to take money and give tickets, and usually consist of:

 
• A kiosk body – usually freestanding but wall mount kiosks can be used as well
• A ticket dispenser or printer
• Payment acceptor options – Credit Card Reader, Cash Acceptor, Coin Acceptor, and very rarely a Change Dispenser.

 

 

Slabb's X6 Kiosk is also a great ticketing option

Slabb’s X6 Kiosk is also a great ticketing option

Additional features might include:
• A keyboard + trackball when customers’ details are required (touch screen input for large amounts of data can be tiresome for users, especially those who are used to a keyboard for data entry)
• A secondary overhead monitor can be used to advertise the new showing at a cinema, food specials, upcoming games/events or recent scores
• A barcode or QR Scanner to work with printed offers and mobile devices

 
As is the case with most kiosk applications balancing desired features with specificity and ease of use is most important. For more information on ticketing kiosks, click here.

Access to the World via Public Internet Kiosks

We originally published this blog on August 22, 2013, but wanted to share an article that was published in the Wall Street Journal this week about Google’s plans ” to spend $1 billion on a fleet of satellites to extend Internet access to unwired regions of the world.” It’s another step forward in providing internet access to the world. Read the full article, Google Invests in Satellites to Spread Internet Access.

 

We also recently rewrote this article for our blog on KioskMarketplace.com. We added some additional insight. Check it out here.

 

“Today, the internet isn’t accessible for two thirds of the world. Imagine a world where it connects us all.” – Mark Zuckerberg
Mark Zuckerberg’s recent announcement about his initiative to bring internet access to everyone seems like a mammoth, almost unrealistic task. Is it doable? Only time will tell. Today, only 2.7 billion of the world’s 7 billion or so inhabitants currently have access to the internet with internet adoption at less than 9% annually. If this feat is achieved, the next step would be accessibility to enabling devices.
In a release from internet.org, the partnership that was created to make this initiative a reality, stated that, “Potential projects include collaborations to develop lower cost, higher quality smartphones and partnerships to more broadly deploy internet access in underserved communities. Mobile operators will play a central role in this effort by driving initiatives that benefit the entire ecosystem.”

 

 

Slabb's X5 model can be utilized as a public internet kiosk

Slabb’s X5 model can be utilized as a public internet kiosk

But other options could also be considered, including the feasibility of public internet kiosks, especially for those that can’t afford or choose not to use other devices, even if they are competitively priced. Public internet kiosks are usually used by businesses and are capable of bringing cutting-edge technology to customers while improving their sales experience. Imagine if private companies or government are able to make these accessible to users that otherwise could not access the internet.
‘Helping businesses drive access,’ is one of the three challenges that the partnership would address, “Partners will support development of sustainable new business models and services that make it easier for people to access the internet. This includes testing new models that align incentives for mobile operators, device manufacturers, developers and other businesses to provide more affordable access than has previously been possible. Other efforts will focus on localizing services – working with operating system providers and other partners to enable more languages on mobile devices. ”
Both the hardware and software for public internet kiosks can be customized or standard, and would be made for heavy usage and ruggedized in order to accommodate the demands of heavy traffic. It would definitely provide an alternative solution.

 

 
Learn more about public internet kiosks.

 

 

Interactive Kiosks are Making an Impact in Schools

I am certain, that like me, many of you with school aged children were wondering where summer had gone, as we rushed the kids out the door for the first day of school. Somehow, two months always seems longer than it actually is. For some of us, it is a refreshing change, a much needed break from the seemingly incessant noise, familiar rush to get to camp or an activity-packed day to keep our little ones occupied, in an effort to avoid those dreadful words… ’I’m bored!’ For others, we’re still in ‘hectic’ mode, just with a different ‘to do’ list, as we plan the school year and the extra-curricular activities that go along with it. Thank heaven for smartphones with reminders and alarms. Actually, thank heaven for technology!

 
I would like to add that I’m happy that it has infiltrated our schools. I’m in my thirties, and the school I attended was vastly different from my nine year old’s school. I remember it was a ‘treat’ to use one of the few computers available at the school’s library, for the limited time you had it. Now they use smart boards and have their own personal computers or tablets. It’s an inevitable result of the technological evolution and it comes with many benefits.

 
It has made life so much easier for my son who needed remedial assistance as the computer software now available allows children with special needs to learn at their own pace in an alternative way from a large group setting. It resulted in my son’s eagerness to read which was further propelled because he could do it using his Kindle. His school also gives students the option to use these electronic devices or traditional books during their reading period. It’s a great way to include technology into the school system.

 
The technology has proliferated in many ways. Most educational institutions first started using interactive kiosks as a way to manage the registration of students, especially at university campuses. It eliminated the long lines, allowing students to enter their personal information, choose their classes and even pay tuition using a secure, user-friendly platform. Kiosk usage has since been extended, allowing students to:

 
• Top up smart cards to avoid using cash for school transactions
• Access transcripts
• Obtain campus maps
• Participate in Student and faculty surveys
• Obtain directions for the area around the campus
• Check-in for event
• Obtain Campus Information and updates
• Conduct research via the internet
• Purchase books online
• Fill out applications for student clubs and volunteer organizations

 
Schools are also using kiosk technology to promote recycling. At Texas A&M, recycling kiosks allow users to earn points for every bottle or can they recycle. The points can then be redeemed for discounts at participating local establishments.

 
Three Williamson County schools announced that they will start using small electronic kiosks in their front offices this school year. It is hoped that it will make some of the schools’ processes more accessible to parents. It will also enhance current security measures, providing visual documentation, including vehicle information, of anyone present at the campus.

 
School kiosks bring many benefits including:

 
• Reduced payroll and overhead costs
• Increased efficiency
• Less paperwork
• A great opportunity for school branding to promote school pride
• A more positive, effective student experience

 

 

Interactive screen at Stoddert Elementary School

Interactive screen at Stoddert Elementary School

One of our earlier projects included the installation of information kiosks in three different languages at Stoddert Elementary in Washington, D.C. These kiosks facilitated the school’s efforts to become more energy efficient. Since then, we have installed many types of kiosks at educational institutions, each customized to address the specific needs of the school.

 
Learn more about our interactive educational kiosk options.

Providing Reliable Public Internet Kiosks

Fifteen years ago, it would have been hard to imagine a future world so intimately connected by the internet as we are today; fifteen years from now, it may be hard to imagine a past that was not. As internet use grows, it may begin to be perceived as a right, rather than a privilege. Indeed, the European Union conducted parliamentary discussions on “the right to internet” and countries such as Ghana and New Zealand have invested in projects to make broadband internet connections available countrywide. As internet access continues to spread, so do user-access points around the world.

 

 

Slabb's X6 Kiosk

Slabb’s X6 Kiosk

Public internet kiosks have become more prolific. Once manufactured with secure yet ruggedized features, they become ideal for indelicate use in a public environment. It is a great option for businesses seeking to make the internet publicly accessible to their patrons.

 

 

Just as important, are the software solutions needed to make a public internet kiosk effective and user-friendly. It should have the ability to manage transactions, prevent unauthorized system access, enable remote system management, update the owner/administrator of the system’s status, and interface with other transactional components. Customized software applications can also be built to suit the environment in which the kiosk will be used.

 

 

Fast, reliable, user-friendly, publicly accessible internet kiosks have certainly become more and more abundant as broadband access expands. Despite the reduction in the prices of computer desktops, laptops and smartphones as well as internet packages, some users are still dependent on public internet kiosks.

 

 

Having sold thousands of outdoor public internet kiosks and tens of thousands of interior kiosks over the past ten years, we are well-positioned to supply the broadband-connected world with ever more end-user points of access. Stylish and secure, we work to design a product that will not only meet the needs of the business owner of the kiosk, but to meet the needs of the end-users as well. We can custom-design a public internet kiosk that will meet nearly any requirements. Colors, styles, software applications, ruggedized keyboards and trackballs, touch screen overlays, display screens, logo applications – all of these elements can be customized to fit the environment and the expectations of the patrons who will use the product. We even offer optional extras such as a travel case, brochure holders, insert card readers, and wireless kits.

 

 

For more information, or to find out how to order a public internet kiosk, visit www.slabbkiosks.com.

The Key to a Successful Partnership

“The most important single ingredient in the formula of success is knowing how to get along with people.” – Theodore Roosevelt

 
Our recent successful project with the State of Arkansas made me stop to examine all the key milestones our company has experienced. Inevitably, we have shared most of them with really significant partners, whether it is our support services partner, ARS, our resellers in various countries or software partners that specialize in various fields, allowing us to provide our clients with customized software solutions.

 
Man and woman shaking hands isolated on a white background.Partnerships are certainly not easy, but somehow we’ve been lucky to have mostly positive, rewarding relationships with the companies we do business with. I think Theodore Roosevelt had the right idea, as partnerships must start with not only a common or shared interest, but you have to be able to get along, despite different viewpoints or opinions. Essentially, it’s about sharing the common goal of accomplishing the task at hand.

 
This is further explored in an article by Forbes Magazine, Top 3 Qualities of a Successful Business Partnership, contributed by Amanda Neville. She cited theses as:

 
1. Trust
Her first line on this – “This in non-negotiable. It also needs to be unreserved, unambiguous, and unequivocal.”
Basically, it just can’t be a case of lip service; the trust has to be meaningful enough that you trust your partner to make business decisions in your absence – decisions that you have no problem living with.

 
2. Compatible communication styles
This seems obvious, but might be overlooked and/or significant differences only realized when there are business meetings or negotiations with externals and one person’s communication style seems inappropriate in the setting.

 
3. Complementary skills
I would have placed this quality first, as it is the initial reason that most partnerships develop. Each has a skill that they believe can be brought together to achieve a specific outcome. If both partners bring the same skill to the relationship, then it is important that each knows the art of compromise.

 

She ends the article by stating “If you can look at your prospective partner, and check off all three of these criteria, you’re ahead of the game.”
I think Slabb has found the right formula and it plays an essential part in the success of our projects. Click here to learn more about our recent partnership with the State of Arkansas.

Providing Probation Kiosks to the State Of Arkansas

We were really excited about our recent project with the Arkansas Department of Community Correction. We submitted our bid along with four other companies and went on to manufacture, deliver, and install customized kiosks to forty one (41) offices of the State’s Department of Community Correction. The interactive, self-service kiosks are now located at probation offices throughout the state and utilized by selected minimum risk clients to check in with their probation officers at stipulated times throughout their supervision.

 

 

Topaz signature pad - a component of the kiosks for the Arkansas Department of Community Correction

Topaz signature pad – a component of the kiosks for the Arkansas Department of Community Correction

We based the kiosks on our X6 model, which was customized to include a laser printer, a Topaz signature pad and a fingerprint reader and card reader. It’s important to note that we pride ourselves on working with partners with our vision of high quality and so we partnered with Marquis Software to provide the specialized interface which would facilitate payments to the Information Network of Arkansas (INA) as well as the software which would enable the recognition of the user’s fingerprint and capture their signature and photo. We also enlisted the services of (An On-Site Retail Services Company) ARS Services, our kiosk and digital signage support partner for the last three years. They provide logistics, deployment, implementation and installation, maintenance and repair as well as phone support to our clients, and reverse logistics (unit removal and warehouse restocking) to assist us in managing our inventory.
Our President, Peter te Lintel was truly elated when we received confirmation that we were awarded the contract from the State. He indicated that, “Having provided similar kiosks for courthouses, sheriff’s offices and Departments of Correction in other states, we knew that we could successfully design and deliver the product the State of Arkansas needed. As with every project, strong relationships and the trust they bring are incredibly important. Arkansas had a software partner in Marquis and Slabb had an install partner in ARS; mutual trust allowed the four of us to focus on our individual expertise and go from discussion to deployment in 3 weeks!”

 

 

The final product installed at site (Slabb's X6 kiosk)

The final product installed at site (Slabb’s X6 kiosk)

Shrikant Mandapaty, Project and Enterprise Program Management Administrator at the Arkansas Department of Community Correction expressed his satisfaction with the outcome of the project. “We had very tight deadlines for the implementation of this project, but we wanted to ensure that we had a cost effective, appropriate solution, both in terms of hardware and software, to ensure that the kiosks could be effectively deployed and utilized.” He added, “With Slabb’s past experience in this area, their reputation for short lead times and their partnership with a software company the Department has worked with for the past 13 years, they understood our requirements and were able to deliver a high quality product within the timeframe we needed them. “

 

 

It was truly a team effort and made us realize just how important our partnerships are. I started thinking about what elements make our partnerships so successful… Maybe a good topic to write about for our next blog entry.

Kiosks are Becoming the Premier Solution for Modern Businesses

More and more, as businesses compete for market share they are realizing their customers want a high level of customer service that is efficient, knowledgeable and user friendly. Countless business owners have done the research and are realizing that self-service options are preferred by their customers. The evolution of the banking industry is a testament to this. Could we even imagine a world without Automatic Teller Machines (ATMs), online and telephone banking? Would we have ever believed that we could simply take photos of our checks and deposit them via our cell phone?
Anyone looking into the history of the ATM would know that these machines were the forerunners for modern day kiosks. Businesses are discovering that kiosks are doing for many businesses, what the ATM has done for the banking industry – provide an effective self-service option. They are unmatched in their ability to effectively demonstrate a business’ products and services in a unique one-on-one setting with customers.

 

 

Kiosks for SaleMost of us look for ways to optimize our time and as a result want to spend less time doing mundane or routine tasks and so we embrace and advance with technological changes that make our lives easier. Moreover, we don’t just implement them in our homes, but we also come to expect them as consumers, at the places where we do business. As a result, companies can’t afford to be left behind in the technological evolution, as this could be detrimental to their bottom line. Consumers have many options and we do not hesitate to exercise them, especially if it means avoiding inconvenient situations. Kiosks are one way businesses can ensure that they keep up, not only with the demands of their customers, but with their competition as well.

 

In a global study conducted by Steven Van Belleghem, an expert in innovative marketing, social media and conversational marketing, he concluded that consumers see self-service as the perfect solution to their demands, with it leading to higher efficiency, happier clients, increased sales. The study, which was done in collaboration with SSI and translation agency, No Problem, found the following:
• Self-service should take place throughout the sales cycle from pre-sales, to sales to post sales.
• Self-service at the shopping point is becoming increasingly important .
• Consumer data is the secret weapon that takes the self-service economy to the next level.

 

The numbers told the story:
• 81% of respondents prefer that companies use client data to shorten waiting times when they have a complaint. This would present a perfect opportunity for companies that use self-service kiosks that allow customers to input data during the sales process.
• 90% of respondents indicated speed was important when they had an issue with a company that needed to be resolved.
• 40% of respondents preferred self-service over human contact for their future contact with companies. For more information on the survey visit The Conversation Manager

 

At Slabb, we believe that our line of kiosks can support any business within any industry. Our customers can choose kiosks that best suit their needs from freestanding to outdoor to wall mount and desktop. We also provide Digital Signage solutions and custom kiosk creation options, providing our clients with exactly the type of kiosk that their business requires. We give our customers the ability to choose from an array of pre-made kiosks, choosing the exact skin, finish and color they desire. Our custom design tools to build a one-of-a-kind kiosk from the ground up by picking exactly the features they need and creating a product that is tailor-designed for their individual requirements.
For more information on Slabb and its entire range of kiosk products, visit www.slabbkiosks.com.

 

The kiosk pictured above is one of 9 used X6 models on sale at a cost of US$2250 each. It includes freight and a 6 month warranty.

What is a Kiosk?

Kiosks come in many shapes and sizes and can vary widely depending on their end use. They can be standard – a replica of the same kiosk that is mass-produced, or customized – built to the specifications that a business needs. They can take the form of rugged, industrial grade steel or sleek and fashionable units – all depending on their end use.
Whatever the end result, kiosks tend to have several common features including:
DSCF0274• A cabinet – the shell of the kiosk that holds the CPU, display and other internal elements.
• The Central Processing Unit (CPU) – the computer that runs the software application.
• The Display – the location where the software and user connect. It can be an LCD or plasma screen or monitor.
• Optional components that assist with functionality including the keyboard and trackball, card reader, printer, receiver, etc.
All elements are important to ensure a functional, effective end product. It can be argued that the key to this functionality is the kiosk’s software which can be a standard, ‘off-the-shelf’ solution or customized. It creates the interactive element, enabling the kiosk to perform various functions in a user-friendly format. Software can also provide security, a customized user interface and remote management functions.
Both hardware and software come together to provide a functional kiosk. Companies thinking of deploying kiosks should ensure that the elements of the kiosk match the intended use of the unit. This requires consultation with an experienced kiosk manufacturer that can guide the process and recommend the best hardware and software solutions to suit the business.
Slabb is able to provide our clients with exactly the type of kiosk that their business requires. Our customers can choose from an array of pre-made kiosks and pick the exact skin, finishing and color they desire or they can build a one-of-a-kind kiosk from the ground up by picking exactly the features needed to create a product that is tailor-designed for their individual requirements. We can assist throughout the process from purchase to configuration and maintenance once the kiosks have been installed.
A kiosk can take your company to the next level, allowing your business to stand out from the competition. Contact us today to begin discussing the details of your upcoming project. For more information on Slabb and its entire range of kiosk products, visit www.slabbkiosks.com.

Are Interactive Kiosks Really Effective?

Last week we bandied around the word “interactive” several times in our blogs – The Ultimate Marketing Tool – Interactive Digital Signage, A History of Interactive Kiosk Design and The Halo Effect Created by Interactive, Self-service Kiosks. What makes interactivity so important, especially when it comes to kiosk design?

 
In the simplest terms, I think we can all agree that in this age of advanced technology, where everything is more accessible, faster, responsive and ever changing that the “interactive element” is a must in order to stay ahead or simply keep up with competitors. In addition to this, we live in a world of the informed consumer – they know what is available and what is possible and they demand it. Just look at the technological advancements in our lifetime and the rate of change…We have already seen five iterations of the iPad, six of the iPhone, there are over 100 tablet models – a number continues to increase, laptops that are rivaling the thickness of paper and the technological evolution shows no signs of slowing down. This is our ‘normal’ and the kiosk industry is no exception.

 
Kiosk interactivity gives a business one additional touch point (no pun intended) to their customers. This provides many unique opportunities for businesses such as:

 

 

Slabb's X5 kiosk model

Slabb’s X5 kiosk model

• A kiosk that enables interactivity will allow the input of customer data, providing both quantitative and qualitative information that can track buying patterns and assist in driving sales.

 
Interactive kiosks reduce the amount of staff needed allowing a company to reduce training and staffing costs.

 
• The increased presence of interactive kiosks has encouraged the creation of customized software that can facilitate several web-based applications, thereby reducing implementation costs.

 
• It is an ideal platform for a company to showcase their product while providing a modernized brand experience.

 
• It allows a business to differentiate itself by creating a unique, quick and efficient self-service option for customers.

 
• An interactive kiosk is the perfect solution for brick and mortar retailers with an online presence to bridge any divide that may exist between the two channels. It is also an easy transition for customers who shop online to use the kiosk to purchase their products.

 
And we haven’t even mentioned the benefits to customers yet…

 
• An interactive kiosk can provide 24 hour access to products and services allowing customers to shop at their convenience.

 
• It gives customers a self-service option which reduces the time that could normally be spent doing a traditional transaction; not to mention the need to stand in line.

 
• Customers get the opportunity to view products on an interactive platform that can simulate the physical attributes of the product, assisting with final purchase decisions.

 
• It is a source for easily accessible, updated company and product information.

 
An interactive kiosk that is well-designed will ensure that companies experience the benefits listed above. Choosing a knowledgeable and competent kiosk manufacturer to facilitate this is essential.

 
Slabb offers a complete interactive kiosk design service allowing you to build a product that best suits the exact needs of your clientele. Visit our website to pick a model, color and features or contact our customer support staff to get started with a personal consultation for creating your customized kiosk. For more information on Slabb and its interactive kiosk design services, visit www.slabbkiosks.com.

The Ultimate Marketing Tool – Interactive Digital Signage

Digital signage solutions are increasingly critical for effective in-store advertising. Nothing grabs a consumer’s attention like a moving, flashing digital sign, running on the latest in high-definition (HD) flat-screen display technology. Static signs are rapidly falling into obsolescence, and to ignore this is to deny your company a prime marketing and branding opportunity.
It is the ultimate marketing tool. But what if, in addition to the moving, vivid images that depict your product’s features and benefits, customers could also input data to access additional information, or stop and manipulate the image for a more in-depth look? Enter Interactive Digital Signage (IDS). IDS provides users with a platform that facilitates easy navigation, using touch screen technology, to find information or input data. The signage therefore is more than just a static sign or moving image, it becomes a tool that customers can manipulate to find the information they need. The technology allows versatility across multiple industries for an enhanced user experience.
A perfect example of the use of this technology is the Entel Mobile Showroom. Entel, a Chilean cell phone carrier, equipped two of their showrooms with with MultiTaction cells allowing customers to browse product lines, review sales and promotions, view 3D imaging of phones and do side-by-side comparison of products. You can see it in action here.

 

Interactive Digital Signage features include searchable directories and wayfinding tools, games, on-screen registration and advanced surveys. It offers a unique way of not only marketing products but interacting with customers at the same time. The touch screen technology is usually developed for increased usage, so that it withstands the test of time.

 

The concept of an interactive customer experience sounds easy enough, but before deploying IDS solutions businesses should remember that it is about the CUSTOMER i.e., the user experience – from the positioning of signage, its location in the store or business place, to software solutions that are easy to use. All of these elements should be supported by the hardware that is chosen. Businesses should consult with an expert provider of  digital signage solutions to ensure the success of any digital signage rollout.

 

Slabb's X10 Digital Signage

Slabb’s X10 Digital Signage

We entered the digital signage industry in 2002, just around the same time we started manufacturing kiosks and have kept abreast of the changes in technology over the years. Because we are known for our kiosk solutions, customers often forget that we can also provide interactive digital signage solutions.

 

We offer a full line of fully-modular digital signage hardware that come in four different configurations:

 

Display Only – This solution consists of an LCD monitor encased in a ruggedized steel enclosure with protective glass in front. There are no external buttons or cables which provides a sleek, finished look.

 

Display and Touch – This solution also comes housed in ruggedized steel and has a protective glass front. However, there is a special anti-vandal touch screen in front of the glass panel.

 

Display, Touch, and PC – In addition to the elements that come with the solutions above, the Display, Touch and PC solution also comes with a small personal computer concealed within its ruggedized housing. This adds a slight bulge to the unit’s form factor, which is ordinarily quite sleek.

 

Display and PC – Similar to the solution above except that it does not have the anti-vandal touch screen.

 

Slabb's Q5 Digital Signage

Slabb’s Q5 Digital Signage

Our digital signage solutions come in a variety of different dimensions and configurations, ranging from horizontal widescreen-style shapes (similar in appearance to consumer HDTVs), to vertical menu-style shapes (which resemble consumer HDTVs turned on their sides, so that their widest dimensions run up and down, rather than left and right). Every solution comes mounted on a pair of stylish steel poles, making the signs an attractive addition to any lobby, counter or office space.

 

For more information visit www.slabbkiosks.com, or call +1 702 208 9212.