Late last year, the Clark County’s Recorder's Office started its search for a company to provide kiosks that would assist in delivering an essential service to the County's residents and visitors. SlabbKiosks was chosen because of their ability to provide a customized hardware solution that would allow users to request certified copies of marriage certificates - which happens quite often at the 'Wedding Capital of the World' -eliminating the need for these customers to engage county personnel for this repetitive task.
The initial project involved the installation of one kiosk, based on SlabbKiosks' X6 model. It went into service on April 22, 2013, with remarkable results, easily fulfilling the County's goal of providing a better service to customers in a more efficient way. SlabbKiosks' Director of Sales, Mike Masone, was particularly pleased with the outcome, "when the County contacted us and told us what they were looking for, we knew we could provide them with a kiosk tailored to their exact and quite specific requirements."
Already, there have been over 1,000 transactions completed at the kiosk, saving over 350 hours of staff time. Due to the success of this pilot project, the County hopes to have additional kiosks installed that can provide similar services.
"This will be the first of two types of kiosks the County Recorder will be providing. We are hoping to rollout additional kiosks to ensure more efficiency and to lower costs. So far, customers are pleased that they can complete their transactions quickly. We were also happy that we could choose a local company like SlabbKiosks, that was flexible enough to provide the kiosk design we needed, at a cost we could work with." remarked Clark County's Systems Administrator, Courtney Hill.
Submit your details for more information and a SlabbKiosks consultant will get back to you shortly.